Contact us
For corrections, factual disputes, or takedown requests regarding assets used on active-matter.info, email contact@active-matter.info. This is an unofficial fan wiki for Active Matter. Account, payment, refund, and ban issues belong on Gaijin support or the store you paid — Steam, PlayStation, or Xbox — not in this inbox.
Official game support
Matter Team and Gaijin run the live game. Player support is https://support.gaijin.net/hc/en-us. The official site, YouTube channel @Active_Matter, and store pages linked in the footer are the right doors for keys, refunds, and client bugs. Email to this wiki is only for facts and assets on these pages.
Rights holders
Official stills and achievement icons are used editorially with source and credit. If you are a rights holder and want an asset removed, email the address above with the media id or URL. We will take it down or replace it. We cannot move a Steam key or reverse a ban.
This is an unofficial fan wiki — for support with the game itself (account issues, payment problems, bug reports), please use Matter Team's official channels: their official site, Facebook page, or X account. We can't access or resolve account or billing issues from this site.